I am having problems being heard and helped. I have brain cancer and I do not work. I h...

GetHuman5870624's Dispute a Charge issue with Amazon from March 2021

Help with my Amazon issue
Before contacting them, items GetHuman5870624 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5870624's own words
I am having problems being heard and helped. I have brain cancer and I do not work. I have saved up money for a long time to get a printer from a seller on Amazon. I didn't have enough money on one of my cards to pay for it so I first used one card to purchase a gift card to pay for some of it, and than use my other card for the rest of it. After ordering the printer, I later found out that is $*** over priced and every store has it for $***.**!!! So I immediately canceled that order because I was losing $*** when I could get it in a store. I than planned on getting my money BACK from my gift card I purchased. The only reason I purchased the gift card was just to get my printer.* So now I am being told I can't get that money it has to be used only on my Amazon. I get it if that is a regular rule however I think this one time that should be excused considering the $*** over price being stolen on amazon!! But I've been told that can't be done.* Again, I can not work because I have brain cancer. If they refuse to give back the money left from my gift card, I now cannot get the printer I need. Like I said I saved that money for a LONG time and was very excited. Or I can buy the printer on Amazon $*** over the cost in every store. This is wrong. I am asking for help and just being told sorry we can't do it. You are Amazon, its an Amazon gift card.

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Amazon

Dispute a Charge issue
Reported by GetHuman5870624
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 65752 others
0 customers following this

Timeline

GetHuman5870624 started working on this issue
Mar 21st 2:35pm
GetHuman5870624 shared this issue with followers on Twitter
Mar 21st 2:36pm