I am having problems being heard and helped. I have brain cancer and I do not work. I h...
GetHuman5870624's Dispute a Charge issue with Amazon from March 2021
Help with my Amazon issue
Before contacting them, items GetHuman5870624 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5870624's own words
I am having problems being heard and helped. I have brain cancer and I do not work. I have saved up money for a long time to get a printer from a seller on Amazon. I didn't have enough money on one of my cards to pay for it so I first used one card to purchase a gift card to pay for some of it, and than use my other card for the rest of it. After ordering the printer, I later found out that is $*** over priced and every store has it for $***.**!!! So I immediately canceled that order because I was losing $*** when I could get it in a store. I than planned on getting my money BACK from my gift card I purchased. The only reason I purchased the gift card was just to get my printer.* So now I am being told I can't get that money it has to be used only on my Amazon. I get it if that is a regular rule however I think this one time that should be excused considering the $*** over price being stolen on amazon!! But I've been told that can't be done.* Again, I can not work because I have brain cancer. If they refuse to give back the money left from my gift card, I now cannot get the printer I need. Like I said I saved that money for a LONG time and was very excited. Or I can buy the printer on Amazon $*** over the cost in every store. This is wrong. I am asking for help and just being told sorry we can't do it. You are Amazon, its an Amazon gift card.
GetHuman5870624 did not yet indicate what Amazon should do to make this right.
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