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GetHuman5802352's Return an Order issue with Amazon from March 2021

Help with my Amazon issue
The issue in GetHuman5802352's own words
Return * items all in one box (instead of * different boxes) with Amazon return label attached to each one with rubber band UPS has not picked up box. ... needed to return slippers, book All the Presidents Men and heating pad AM HANDICAPPED and cannot get to UPS Drop off location, Put all * items with amazon return label attached to each one in one box - need UPS to pick up again I cannot get to a UPS Drop off location
They apparently cannot identify that an ** year old handicapped woman cannot get packages to a UPS location - Packages need to be picked up at her home by UPS
I have been a valued customer of Amazon for over ** * years - never had problem before this return issue.
Have called UPS station in Cairo, GA inquiring why package not picked up. Their position is that they do not have notification from Amazon to pick up package.
How GetHuman5802352 fixed the problem
I called *-***-***-****. I was fortunate to talk with an understanding Amazon.com representative (Edgar) who helped me with all me return issues - arranged for me to have all returned items in one box rather than in separate boxes. He also arranged a UPS home pick-up for the package. UPS is to bring a label.
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Return an Order issue
Reported by GetHuman5802352
Mar 19th, 2021 - 2 months ago
GetHuman5802352 shared how to fix
Seen by 5 customers so far
Similar issue to 65822 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman5802352 started working on this issue
Mar 19th 8:23pm
GetHuman5802352 confirmed the issue is fixed. Hooray!
Mar 20th 1:26am

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