For the last several months I have been unable to log into my Amazon account. I receive...

GetHuman5777401's Can't Login issue with Amazon from February 2021

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The issue in GetHuman5777401's own words
For the last several months I have been unable to log into my Amazon account. I receive a message that reads:* *"More Information Needed*The information you supplied was reviewed by Amazon but we cannot remove the hold on your account at this time. For details, check for an email or text message from Amazon describing next steps. Please contact us for further concerns." *I am uncertain as to how to proceed to remove the hold on the account or even understand the reason the hold was implemented in the first place. Please advise.******@***.com

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Amazon

Can't Login issue
Reported by GetHuman5777401
Feb 23rd, 2021 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 66236 others
0 customers following this

Timeline

GetHuman5777401 started working on this issue
Feb 23rd 4:34pm
GetHuman5777401 confirmed the issue is fixed. Hooray!
Feb 23rd 4:34pm
GetHuman5777401 indicated the issue is not fixed yet.
Feb 23rd 4:35pm