I received this email from Amazon returns re my return of order...

GetHuman-liztraut's customer service issue with Amazon from February 2021

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The issue in GetHuman-liztraut's own words
I received this email from Amazon returns re my return of order * ***-*******-*******: "Thank you for returning the item you received in addition to your order ***-*******-*******. As this item was sent to you in addition to the original order by mistake, we'll not issue a refund. We've received the item and your return is now complete."**This return was NOT a mistake included with an order of mine. It was a GIFT to me that turned out to be a duplicate. I should be issued a gift card in the amount of the cost of the item.**Thank you for your attention.*Liz Trautman*** Somerset Place, Bath, ME *****

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Amazon

Customer service issue
Reported by GetHuman-liztraut
Feb 5th, 2021 - 5 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 65296 others
0 customers following this

Timeline

GetHuman-liztraut started working on this issue
Feb 5th 10:43am
GetHuman-liztraut shared this issue with your circles on Google+
Feb 5th 10:46am