Amazon Customer Service Issues

I'm Cindy Scheer. Yesterday, I contacted regarding my $[redacted] Amazon gift card purchased at Dilan's store in Hutchinson, KS. Regrettably, I threw it away and now lack the code. Kimberly G mentioned an "apply credit" button as a substitute for the code, but I can't locate it. The account address is [redacted] Coventry Court, Hutchinson, KS [redacted]. Kindly ask Kimberly to email me when possible. Regards, Cindy.

I have noticed that the drivers frequently mistake my personal driveway for a through-street, which it is not. I find it frustrating when they drive past my farm and onward to unknown destinations. I do not want to resort to placing signs to clarify this. Please ensure that drivers do not use my driveway for navigation purposes, as this is private property. I will take action to protect my property. My address, [redacted] - [redacted] Zion Hill Road Poolville Tx [redacted], is the only residence on the farm. If a non-resident van appears without notification, I will be forced to act. Amazon, please instruct drivers to only enter the property when delivering packages to residents. It is crucial to understand that my farm is not a shortcut to other locations. Thank you.

Hello everyone, I wanted to share my experience with my first Amazon purchase. Unfortunately, it has been quite frustrating. It feels like Amazon is becoming as uncommunicative as EBAY. I am puzzled by the fact that there seems to be no way to reach out to them in case of an issue. My account and order are suspended without any clear explanation. I haven't received any notifications either through email or phone. As a new Amazon client, I was not aware that even the smallest issue could lead to suspension without a proper explanation, leaving me feeling helpless as it seems impossible to contact anyone at Amazon for clarification.

I recently opened an account and it's already suspended. Hello everyone, I'm encountering some issues with my first Amazon purchase, and it's disappointing. It feels like contacting Amazon for help is as difficult as reaching out to EBAY - quite frustrating. I'm puzzled about why my account and order got suspended without any prior notice. I haven't received any messages or explanations. I believe it's crucial for Amazon to improve communication with new customers. Quick solutions should be provided for minor problems instead of waiting for 24 hours, especially since contacting anyone at Amazon seems impossible. It's a discouraging experience as a new member to face account suspension without clear reasons. I tried searching for a phone number or chat support for Amazon Australia without any luck. It's essential for a company as big as Amazon to enhance customer support to avoid upsetting situations like this one.

I recently re-registered my Wife's Kindle under my name, following her approval. However, in doing so, I lost access to my Library which contained over 60 books. Despite purchasing new titles, I have been unable to retrieve the original Library content. The Kindle device was previously named 'Cliodhna's Kindle' and is now registered as 'Martin's Kindle' to me, Martin Joyce. I am reaching out for assistance in restoring my Library. Your help on this matter would be highly valued. Best regards, Martin Joyce

Regarding ORDER # [redacted]-[redacted] for the tobacco shredder, I never received the item and thus cannot return it. The package I received was open and resealed, missing the tobacco shredder. Despite explaining this in detail on the return page, the system still requires me to mention a return. Kindly resolve this issue and ensure I am not charged for another item.

I believe there was an attempt to fraudulently obtain money using your company name. I am worried about unauthorized payment attempts on my account. I have previously requested to end my affiliation with Prime. Now, I want to cancel all my Amazon accounts and ensure my information is not stored. My bank accounts, credit cards, and checks have been frozen. If you need to inquire about Amazon's involvement, I am willing to discuss further. Judith MacLean-Bruffy

Whenever I visit the Amazon website, I am consistently prompted to log in to view my orders and returns. However, upon attempting to log in, I receive a message saying my password is incorrect. Despite speaking with a representative and changing my password multiple times, the issue persists. While it briefly seemed resolved after one password change, the problem reoccurred upon my next login attempt. It is frustrating to repeatedly reset my password just to access my orders. I rely heavily on Amazon for my online shopping needs and hope this issue can be resolved promptly.

I bought a scarf on the lightning sale for $6.99, but was charged the full price of $13.99. Amazon said I may not have ordered in time, but I believe I did because I ordered other regular priced items simultaneously. I've been an Amazon customer for a long time and would appreciate any assistance. Thank you, Rosann B. (account under husband John B.) Email: [redacted]

Order #[redacted]-[redacted] for the Sak's women's Mini Sanibel Crossbody purse did not reach me. According to Amazon, it was delivered on December 1st and purportedly given directly to a resident, but this is inaccurate. No one was home, and video footage from my Ring security camera reveals the delivery person left multiple packages by the door without attempting to ring the doorbell or hand anything to a resident. As the purse was intended as a Christmas gift, I urgently request a replacement to be sent to me promptly.

I placed an order for United Colors of Benetton men's briefs on November 23rd. When I checked the shipment status on November 26th, it indicated a failed delivery attempt with another try coming up. No one came to deliver the package, and I did not receive any call notifying me of an attempted delivery (DTDC couriers were assigned for the delivery). Despite contacting DTDC multiple times, the parcel remains undelivered. What should be my next course of action?

I received the Amazon Prime envelope with a tear in the side seam and found it empty. I need the item urgently. I inquired with the mail carrier if the package might have slipped out in her vehicle, but it was not there or at the local post office. Item needing to be reshipped: Doilykorea- [redacted] pcs Premium 3.5 inch... Specifications: - Size: ROUND - 3.5" - Color: Black - Price: $16.19 USPS Tracking Information: Tracking ID: [redacted][redacted]40 The online options are prompting me to return the product, but I have not even received it. Could someone please arrange to reissue this to me promptly?

I recently received my package with a tear, and it arrived empty. I urgently need a replacement sent out as there is no option online for reshipment without returning the original. I inquired with the mail carrier and the local post office, but the item couldn't be located. Could someone please reach out to me to arrange for a prompt resend? Tracking ID: [redacted][redacted]40 Item Details: Doilykorea - [redacted] pcs Premium 3.5 inch Size: Round - 3.5 inches Color: Black Price: $16.19

Greetings! I need some help with returning a dog sweater. Despite having made prior returns, this time I was informed that a refund is being processed, and I don't need to return the item. However, the email link provided for more details is inactive. Can someone clarify this situation for me? Am I required to send the item back, or will a replacement be sent to me without any additional charges?

Dear *, I placed an order for two items on Amazon ES. The items were never delivered. The total amount is about *** euros. The first order number is *** - ******* - ******* from ** October. Despite multiple notifications of delay, it has not arrived. The second order number is *** - ******* - ******* from ** October with the expected delivery before ** November, postponed to ** December. I have tried contacting the seller without success. It seems my packages could be lost, and I would like a refund if they cannot be located. I look forward to your positive response. Best regards, Odette van Der Haegen

Dear *, I have encountered issues with two items I purchased from Amazon ES, totaling approximately [redacted] euros. The first order with the number [redacted]-[redacted], bought on 25 October, has faced multiple delivery delays without any package arrival. The second order under [redacted]-[redacted], purchased on 26 October, was also expected by a certain date but hasn't been received despite notifications. Attempts to contact the seller have been fruitless with no responses received. I fear my packages may be lost, and a refund would be preferable if they cannot be located. I am hopeful for a resolution soon. Best regards, Odette van Der Haegen

I'm having trouble accessing my Amazon Prime account. Despite receiving multiple one-time passcodes via SMS and email, I can't log in. I'm unable to split the screen or add anything to my home screen, making it difficult to reset my password through the links sent to my Gmail account. This process is frustrating, and I'm considering closing my account altogether.

I spoke with customer service yesterday. They mentioned I needed an account specialist. I just have my Christmas list that I need to pay for, and I don’t understand why I can't just make a payment and proceed. It's frustrating that they assured me a call within 24 hours, which never came. Now, I have loved ones with a Christmas list that I can't fulfill. I'm on a tight schedule and don't comprehend the issue. If only someone could give me a call. I recently obtained a new credit card and haven't encountered any issues. What could be the problem in this situation?

As a Prime Member, I'm facing an issue while trying to place an Amazon Pantry order. The system seems to be splitting the order between Pantry and Amazon.com, even though the items are sold by Amazon Pantry. The problem arises as one item, specifically a 6 pack of Dove Sensitive Skin Bar soap, is being shipped from Amazon.com instead of Pantry. The main concern is that due to this split, the order totals less than $35.00, leading to a $11.98 shipping fee ($5.99 per order) for both shipments. This doesn't align with the expectation that all items are labeled as Sold by Amazon Pantry. It's a confusing situation that needs to be addressed.

I purchased a $[redacted] PlayStation card as a Christmas gift for my grandson. I expected to receive a physical gift card in the mail, but instead, the $[redacted] credit is in my game library. How can I obtain a physical card to send to him (preferred) or can I send it directly from my computer to his? As a retiree, I find it challenging to navigate new computer processes, and I would appreciate assistance with this. Your help is greatly appreciated.