Before contacting them, items GetHuman5474897 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5474897's own words
I use Amazon Prime video quite alot. However, I am totally aggravated by not being able to finish movies I have started. For an example, I start a movie and then have to leave home and clean up my desktop. (meaning closing my browser). When I get back to the computer I cannot find the movie, I was just watching. I know there must be an easy fix for this but I cannot find it. I called in earlier today and I could not understand the folks, who could not even understand my problem. Finally gave up. I just need to learn how to continue on movies I have half completed. For me, they are lost. *-(
GetHuman5474897 did not yet indicate what Amazon should do to make this right.
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GetHuman5474897 indicated the issue is not fixed yet.
Nov 18th, 2020 11:03pm
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