In data * Ottobre **** ho effettuato un'ordine n. ***-*******-******* relativo a JVC G...

GetHuman-mgmpict's Dispute a Charge issue with Amazon from October 2020

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The issue in GetHuman-mgmpict's own words
In data * Ottobre **** ho effettuato un'ordine n. ***-*******-******* relativo a JVC GY-HM***E **.*MP, il pagamento di eur ***,** e' stato prelevato dal mio conto lo stesso giorno dell'ordine. Ho tenuto traccia di questo ordine fino al giorno ** Ottobre ****, il giorno ** Ottobre **** mi viene comunicata la cancellazione del mio ordine e che l'importo pagato mi sarebbe restituito sul supporto con il quale e' stata emessa la somma dopo * * giorni. Le mie contestazioni sono tre* *) perche' la somma mi e' stata prelevata dal conto prima della spedizione, *) perche' l'avviso di cancellazione dell'ordine mi e' stato comunicato solo il ** Ottobre ****, *) perche' bisogna attendere dai* ai * giorni per avere il rimborso. Questo episodio non e' isolato, mi chiedo cosa sta' succedendo e perche' Amazon permette annunci poco seri mettendo in discussione il suo marchio, questo tipo di azioni compromettono anche la fiducia d'acquisto. Lo scrivente e' un cliente Amazon e vorrei continuare ad esserlo. In fine quando un venditore annulla un'ordine e' pregato di motivarne le ragioni. *On * October **** I placed an order no. ***-*******-******* related to JVC GY-HM***E **.*MP, the payment of eur ***.** was withdrawn from my account on the same day of the order. I kept track of this order until ** October ****, on ** October **** I am notified of the cancellation of my order and that the amount paid would be returned to me on the support with which the sum was issued after * * days . My complaints are three* *) because the sum was withdrawn from my account before shipping, *) because the notice of cancellation of the order was communicated to me only on October **, ****, *) because I have to wait from * to * days to get a refund. This episode is not isolated, I wonder what is going on and why Amazon allows not serious ads questioning its brand, this type of actions also compromise buying confidence. The writer is an Amazon customer and I would like to continue to be one. Finally, when a seller cancels an order, he is asked to give reasons.

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Dispute a Charge issue
Reported by GetHuman-mgmpict
Oct 15th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 89376 others
0 customers following this


GetHuman-mgmpict started working on this issue
Oct 15th, 2020 1:52pm

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