Before contacting them, items GetHuman5341020 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5341020's own words
Hi My Name is Alfred Vandersteen*On my last purchase I could not navigate around signing up to Prime to complete my purchase.*Having purchase the item, I then went into the prime manage settings and cancelled the membership,*however I have been debited * months fees, I wish to have the fees refunded and confirmation of cancellation confirmed.*If Amazon continue to make it difficult to navigate around joining the prime membership I will no longer purchase through Amazon.
GetHuman5341020 did not yet indicate what Amazon should do to make this right.
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How GetHuman5341020 fixed the problem
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