My name is Michael Slack, I ordered a chair on Amazon France on **th September (Command...

GetHuman-slackmik's Return an Order issue with Amazon from October 2020

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The issue in GetHuman-slackmik's own words
My name is Michael Slack, I ordered a chair on Amazon France on **th September (Commande n* ***-*******-*******) to be sent to my partner Dianna Leger, and was notified that it would be delivered on **th September. (** rue Laanson, *****, Saint Cyprien) *We waited in all day, it never arrived. I then got a message apologising but was told that it would arrive by *nd October. It didn't arrive. The next message was "Votre colis est peat-*tre perdu" but that I could ask for a refund. The problem is I have no idea how to apply for the refund. I have nothing to return as it never arrived, and everywhere I click just returns me to my order. My French is not that good to navigate around the site, but my partner speaks excellent French is* unable to find the correct way. There is no email contact, not telephone number. I don't know what to do next.

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Amazon

Return an Order issue
Reported by GetHuman-slackmik
Oct 6th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 88151 others
0 customers following this

Timeline

GetHuman-slackmik started working on this issue
Oct 6th, 2020 1:53pm

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