Amazon poor packing. Item beatup and I'm *.* hours to drop off

GetHuman5308763's Dispute a Charge issue with Amazon from September 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5308763's own words
I was trying to acquire a machine that is plastic. ... can you help. I just purchase a small exercise machine. It was poorly packed. The box is * *** times the size of the item and there was no packing. I have not tried it but I can already see a crack in the item plastic. I live on an Indian reservation about * *** hours from nearest UPS dropoff. Can you reduce the price by **% and let me try it?**Order Details*Ordered on September **, **** Order* ***-*******-********View or Print invoice*Shipping Address*Carey doyle***** S BROADWAY STE ****MINOT, ND *****-*****United States*Payment Method*American Express **** *****Order Summary*Item(s) Subtotal:$***.***Shipping & Handling:$*.***Total before tax:$***.***Estimated tax to be collected:$*.***Grand Total:$***.***Transactions*Delivered Wednesday*Package was left inside the residence’s mailbox*Track package**Hurtle Fitness Vibration Platform Workout Machine * Exercise Equipment For Home * Vibration Plate * Balance Your Weight Workout Equipment Includes, Remote Control & Balance Straps Included (HURVBTR**)*Sold by: Amazon.com Services LLC*Return eligible through Oct **, *****$***.**
Box way too big for unwrapped or boxed item without packing ?!!
Take off **% and let me see if the thing works
Impossible. I picked it up last saturday and just opened it.
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Amazon

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Dispute a Charge issue
Reported by GetHuman5308763
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 89137 others
0 customers following this
Items needed
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Order number
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Timeline

GetHuman5308763 started working on this issue
Sep 28th, 2020 4:48pm
GetHuman5308763 indicated the issue is not fixed yet.
Sep 28th, 2020 9:19pm
GetHuman5308763 indicated the issue is not fixed yet.
Sep 28th, 2020 9:19pm
GetHuman5308763 confirmed the issue is fixed. Hooray!
Sep 28th, 2020 9:19pm
GetHuman5308763 indicated the issue is not fixed yet.
Sep 28th, 2020 9:19pm
GetHuman5308763 indicated the issue is not fixed yet.
Sep 28th, 2020 9:19pm
GetHuman5308763 indicated the issue is not fixed yet.
Sep 28th, 2020 9:19pm
GetHuman5308763 indicated the issue is not fixed yet.
Sep 28th, 2020 9:19pm

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