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GetHuman5301715's Dispute a Charge issue with Amazon from September 2020

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Before contacting them, items GetHuman5301715 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5301715's own words
I wanted to Find out what unknown Amazon charges were for on charge card. Unable to contact anyone at amazon so I called charge card company & they were very nice-said that they would take care of the problem & contact Amazon. ... Received amazon charges for $**.** on a USA bank charge card bill today. This card has not been used for anything for a LONG time. I’d like to know exactly what products were charged for. There are * charges from amazon-* for $**.** (trans Date ****) & another for $**.** (trans date ****). The card is in my mothers name- Patricia Moore. The post dates are both on ****.
Frustrating when can’t contact anyone in company. Recording was totally useless & kept asking for info totally unrelated to my issue!
Just wanted to know what unknown charges were for.
For years!
Called USA charge card company & they were going to resolve the issue.
How GetHuman5301715 fixed the problem

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Amazon

Dispute charges
Dispute a Charge issue
Reported by GetHuman5301715
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 89720 others
0 customers following this

Timeline

GetHuman5301715 started working on this issue
Sep 25th, 2020 10:41pm

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