BIG PROBLEMS WITH mY a*C SINCE i TRIED TO ALTER MY EMAIL ADDRESS.*I have an order for o...

GetHuman5258712's Can't Login issue with Amazon from September 2020

Help with my Amazon issue
First: share to improve GetHuman5258712's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5258712 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5258712's own words
BIG PROBLEMS WITH mY a*C SINCE i TRIED TO ALTER MY EMAIL ADDRESS.*I have an order for over £** sitting in my A*c and have tried several times in Security to change my email add. from patricia.alderman@homecall to patricia.alderman @ talktalk.net. Amazon is not recognising either of these addresses and if you are sending emails to the homecall address (now seems to be obsolete, which is why I have had to change it )) I have not received them. My home address is in Horley but you sent my last order to my son G. Benfold in Croydon because the previous parcel was for him and it now says HIS address is the default . It should be my Horley address. I was unable to pay for my order as you did not accept either email address but I would still like to have this order as it includes facemasks

GetHuman5258712 did not yet indicate what Amazon should do to make this right.

How GetHuman5258712 fixed the problem

We are waiting for GetHuman5258712 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Can't Login issue
Reported by GetHuman5258712
Sep 13th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 91408 others
0 customers following this

Timeline

GetHuman5258712 started working on this issue
Sep 13th, 2020 10:12am
GetHuman5258712 indicated the issue is not fixed yet.
Sep 13th, 2020 5:46pm
GetHuman5258712 indicated the issue is not fixed yet.
Sep 13th, 2020 5:51pm
GetHuman5258712 indicated the issue is not fixed yet.
Sep 13th, 2020 5:53pm
GetHuman5258712 indicated the issue is not fixed yet.
Sep 14th, 2020 10:04am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies