On *-*-**, I returned a massage gun, my daughter had given me as a gift to help with my...

GetHuman-poeti's customer service issue with Amazon from September 2020

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The issue in GetHuman-poeti's own words
On *-*-**, I returned a massage gun, my daughter had given me as a gift to help with my debiliitating pain throughout my body. However, it was too heavy for me utilize properly. Customer service sent me a return label and I returned it to the UPS near my home. I have made numerous telephone calls and received several emails saying I would get a gift card added to my Prime account. today is *-**-**. I still have not received the gift card re-imbursement to my account. I have been told by customer service that it was entered and received on *-**-**. This has never happened to me in the past. I am beyond frustrated that the credit has not been issued. As a loyal Amazon Prime member, I need my credit. Please rectify this situation without further excuses and delays.

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Amazon

Customer service issue
Reported by GetHuman-poeti
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 88652 others
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Timeline

GetHuman-poeti started working on this issue
Sep 30th, 2020 4:14pm