amazon robbed me and froze my account then cancelled my items ordered with no refund

GetHuman-zennybal's Can't Login issue with Amazon from September 2020

Help with my Amazon issue
Before contacting them, items GetHuman-zennybal may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-zennybal's own words
I was trying to spend a PREPAID credit card with them and they froze my account and cancelled all my orders, even the previous ones. ... they keep asking for a billing statement from a PREPAID card that was a gift to me from a friend and then a receipt from something that my friend brought weeks ago that lives in a different state. They cancelled all my orders I had previously and never refunded my money and then went as far as to blame Cashapp for me not receiving my refunds.**it keeps saying this when i try to log in and you cancelled all my previous orders and still have my money. and now i can't get ahold of anyone or anybody to help fix this or tell me what's wrong
there's no way i can get that information especially this late into, because i've tried to called so many times and they just played the transfer game the several couple times.
i want my refunds on my card and my account unfrozen or just my refunds put back on my card. I don't care about the account anymore because this is a terrible business practice
Because i purchase things and normally just keep to myself and i recommended their services to other people before this criminal act was committed
I had my friend who bought the card call them didn't help me at all. I answered all their e-mails and never got a reply. I called them several times with no help
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Amazon

Amazon
Can't Login issue
Reported by GetHuman-zennybal
Sep 9th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 91388 others
0 customers following this

Timeline

GetHuman-zennybal started working on this issue
Sep 9th, 2020 2:38am
GetHuman-zennybal shared this issue with followers on Twitter
Sep 9th, 2020 2:41am
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 9th, 2020 3:21am
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 9th, 2020 3:21am
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 9th, 2020 3:21am
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 9th, 2020 3:21am
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 9th, 2020 3:21am
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 11th, 2020 9:28pm
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 11th, 2020 9:28pm
GetHuman-zennybal indicated the issue is not fixed yet.
Sep 12th, 2020 7:14am

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