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Please note that my order number is --*** and parcel arrived my local Eco...

GetHuman5218721's customer service issue with Amazon from September 2020

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The issue in GetHuman5218721's own words

Please note that my order number is ***-*******-******* and parcel arrived my local Ecom Express office(Track ID-**********). I received a call from their land line number on **.**.****, and the phone disconnected after a few seconds before I pick up. I have tried many times to call back, but it is a computer number. Computer asked me to type my waybill number and I did But the response is that NO DATAS RECEIVED. This happened several times and I do not have any other way to communicate with them.Finally I called Ecom customer care number **********. I was promised that the delivery rescheduled for **.**.****. So far I have not received any call or parcel. Please arrange to deliver the item at my residence address soon possible. We are all at home always. Kindly reply to this email at your earliest convenience.

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Amazon

Customer service issue

Reported by GetHuman5218721

Sep 1st, 2020 - 6 months ago

I have an issue with Amazon too

Not resolved

Seen by 14 customers so far

Similar issue to 91574 others

0 customers following this

Timeline

GetHuman5218721 started working on this issue

Sep 1st, 2020 2:33am

GetHuman5218721 tried calling Amazon

Sep 1st, 2020 2:34am

GetHuman5218721 spoke with a rep from Amazon

Sep 1st, 2020 2:35am