My kindle suddenly stopped working. It said I am not registered but I am. It said to...

GetHuman2678801's customer service issue with Amazon from August 2020

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The issue in GetHuman2678801's own words
I was scanning around different functions and it just went dead and said I was not registered. I tried calling the number but it began with a * and said there was no such telephone number ... My kindle suddenly stopped working. It said I am not registered but I am. It said to re-register but I must have typed my name in as See Brown instead of Dee Brown. Now it thinks I am a completely new person and all my old stuff has gone. What should I do?
I was trying to finish a book I was reading on it.
I just need someone to talk to me on the phone
This is my second kindle. I cannot remember when I joined.
Noi
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Amazon

fire kindle
Customer service issue
Reported by GetHuman2678801
Aug 23rd, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 91913 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman2678801 started working on this issue
Aug 23rd, 2020 10:06pm