Ordered for Three copies of a book, payment made for three, received only one. Order N...

GetHuman-kuthiala's Dispute a Charge issue with Amazon from July 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-kuthiala's own words
Ordered for Three copies of a book, payment made for three, received only one. Order No: ***-*******-******* dated **.**.*****Sold by: *Kids*day International Publishers Pvt Ltd*Bengaluru*India

GetHuman-kuthiala did not yet indicate what Amazon should do to make this right.

How GetHuman-kuthiala fixed the problem
Contacted Supplier and explained. Supplier apologised and assured to send the rest of two copies. Person there was very polite, receptive and responsive. Waiting for the delivery. Second time this happened. Earlier issue was also resolved. Thanks
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How Do I Return an Item from Amazon?How Do I Exchange an Item from Amazon?Does Amazon Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Amazon?How Do I Track My Amazon Return?
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Amazon

Dispute a Charge issue
Reported by GetHuman-kuthiala
Jul 10th, 2020 - 2 months ago
Fixed
GetHuman-kuthiala shared how to fix
Seen by 8 customers so far
Similar issue to 89564 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-kuthiala started working on this issue
Jul 10th 5:00am
GetHuman-kuthiala confirmed the issue is fixed. Hooray!
Jul 10th 11:52am
GetHuman-kuthiala confirmed the issue is fixed. Hooray!
Jul 16th 7:58am