Ordered golf shoes (amazon order ****-*******-*******, Chinese seller)on *******. Item...

Ordered golf shoes (amazon order ****-*******-*******, Chinese seller)on *******. Item received ****** but wrong size. Requested return and refund from amazon on ******. Request acknowledged in email on ******, I was told “no need for further action at this time” On ****** Sent email to Seller (EOSNNA) saying item was wrong, want to return for refund. Seller has ** hrs to respond but did not. On *** filed Amazon A-Z Claim, and was told to wait * week for “review”. No response. On ******* initiated “Chat” with customer service, and told “review” would take another week and they were filing another A-Z claim, even though I had informed them That had been done. STILL HAVEN’T BEEN TOLD HOW TO RETURN THE SHOES On **** phone conversation w* customer service (India) Was told “ documentation Had been reviewed and investigation complete, would have refund in ** hrs”. On **** received email saying they would file A-Z Claim, again after telling them I had done this already. And that they would call me with more information on *******. They did not call.On **** phone conversation with customer service (India) Saying They will contact seller and I would receive refund in *-* days, but email received later said they were filing A-Z claim, yet again, and seller has another ** hours to respond...which they will not! So over * weeks from initiating refund request without any resolve.