I received a call from you about owing $**.** to resume my membership. I was told that...

GetHuman-clwales's customer service issue with Amazon from June 2020

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The issue in GetHuman-clwales's own words
I received a call from you about owing $**.** to resume my membership. I was told that I had to use the computer for this, so I logged in and they got into my computer and had me fill out a form, they told me to complete the form and type in $**.** for the refund, to cancel the membership. As I am currently unemployed due to Covid, I proceeded. They printed the completed form on my printer and said OH NO!! you did not type in $**.**, rather $****. They said they were going to debit by bank card for the $**** that was taken out of their account already. The guy said that his boss said he was fired. The boss came on the line and told me to give him my acct *, I refused, then in the background I heard someone else yelling the same thing to someone else! I told him I heard this and he said that I could not overhear that. I told him I did. Then Google Chrome began loading onto my computer. I told the guy to get out of my compute. I stopped the down load, and told him I was not playing his game. I deleted the link they loaded onto my computer and the link that had been placed on my list of programs. This is obviously a SCAM!!!!! Please report it from your end.

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Amazon

Customer service issue
Reported by GetHuman-clwales
Jun 23rd, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 84879 others
0 customers following this

Timeline

GetHuman-clwales started working on this issue
Jun 23rd, 2020 8:32pm

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