We disputed a payment and now want to make payment to settle the dispute.*On the charge...

GetHuman-jaeckel's customer service issue with Amazon from June 2020

Help with my Amazon issue
First: share to improve GetHuman-jaeckel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jaeckel may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-jaeckel's own words
We disputed a payment and now want to make payment to settle the dispute.*On the charge-back alert I followed the instructions and gave the last two digits of my credit card two different times. The last time was four days ago.*My account is still locked and we cannot get in to purchase anything. We have spent thousands of dollars in the last two months with your company because we are building a guest house and buying products to fill it. This is not a good way to treat a long time customer. The transaction was for $***.** on april **nd. The order ID: ***-*******-*******. Purchase ID: ***-*******-*******. Please have an English speaking person call: ***-***-**** immediately. You should be ashamed at the way you are treating the elderly.

GetHuman-jaeckel did not yet indicate what Amazon should do to make this right.

I have an issue with Amazon too
How GetHuman-jaeckel fixed the problem

We are waiting for GetHuman-jaeckel to fix the problem and share the solution with the rest of us customers.

Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.
How Do I Get a Refund for My Amazon Fresh Delivery?What Do I Do If My Amazon Fresh Delivery Is Late?How Do I Recover My Amazon Fresh Email and Password?How Do I Order Delivery from Amazon Fresh?How Do I Sign Up for Amazon Fresh?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Dispute last payment of $***.** on Amazon primeI've contacted Amazon to dispute charges to my card of a payment of **.** that I...I’m having problem making a payment for the dispute amount on my amazon. *Someone...I want to make my Amazon prime paymentDisputing * charges from Amazon on credit card billI have to dispute a charge on my amazon account as no record of the charge on ama...I dispute a $*** charge by Amex on ********. Amazon *N*****X*I wish to dispute the following charges:******** Amazon digital...
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-jaeckel
Jun 22nd, 2020 - 8 months ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 84167 others
0 customers following this

Timeline

GetHuman-jaeckel started working on this issue
Jun 22nd, 2020 7:48pm
GetHuman-jaeckel indicated the issue is not fixed yet.
Jun 23rd, 2020 12:18am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians