We disputed a payment and now want to make payment to settle the dispute.*On the charge...
GetHuman-jaeckel's customer service issue with Amazon from June 2020
Help with my Amazon issue
First: share to improve GetHuman-jaeckel's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jaeckel may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-jaeckel's own words
We disputed a payment and now want to make payment to settle the dispute.*On the charge-back alert I followed the instructions and gave the last two digits of my credit card two different times. The last time was four days ago.*My account is still locked and we cannot get in to purchase anything. We have spent thousands of dollars in the last two months with your company because we are building a guest house and buying products to fill it. This is not a good way to treat a long time customer. The transaction was for $***.** on april **nd. The order ID: ***-*******-*******. Purchase ID: ***-*******-*******. Please have an English speaking person call: ***-***-**** immediately. You should be ashamed at the way you are treating the elderly.
GetHuman-jaeckel did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-jaeckel fixed the problem
We are waiting for GetHuman-jaeckel to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.