Charged me twice for the same order detailed below!!!!!

GetHuman4959669's Refund an Order issue with Amazon from June 2020

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The issue in GetHuman4959669's own words
I am requesting that AMAZON refund the DOUBLE CHARGE ... I purchased DVD," '**' The Jackie Robinson Story" recently for a total of $**.** but my bank summary shows that I was charged TWICE (on June **th AND **th.) Please reverse one of the charges ASAP. Also I purchased a DVD on **** for $ *.** ( last part of order * was ******* that was Amazon combined with a SEPARATE book s order in an oversize, loose package that broke the case and severely damaged the disc. I ordered a second copy on ***, $ *.**, last part of order * was *******. Please refund the **** $ *.**. My cell * on my account is (***) ***-**** Thanks Lynn Stoker

GetHuman4959669 did not yet indicate what Amazon should do to make this right.

I HAVE MADE ****'S OF ORDERS ON AMAZON. PERHAPS I NEED TO TRANSFER MY YEARS OF LONG TERM LOYALTY FROM AMAZON TO WALMART!!
CALLED AMAZON CUSTOMER SERVICE SEVERAL TIMES (***-***-****) BUT THE RECORDING WON'T ALLOW TALKING TO A CS REPRESENTATIVE
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Amazon

Refund an Order issue
Reported by GetHuman4959669
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 81624 others
0 customers following this

Timeline

GetHuman4959669 started working on this issue
Jun 16th 6:02pm
GetHuman4959669 indicated the issue is not fixed yet.
Jun 17th 6:36am
GetHuman4959669 indicated the issue is not fixed yet.
Jun 17th 6:37am
GetHuman4959669 indicated the issue is not fixed yet.
Jun 17th 7:54am
GetHuman4959669 indicated the issue is not fixed yet.
Jun 17th 8:08am
GetHuman4959669 indicated the issue is not fixed yet.
Jun 17th 8:16am