i ordered quiktent -i thought it was an amazon product*it was a product from brandline...

GetHuman4954259's customer service issue with Amazon from June 2020

Help with my Amazon issue
First: share to improve GetHuman4954259's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4954259 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4954259's own words
i ordered quiktent -i thought it was an amazon product*it was a product from brandline- it was delivered- we had a small rrain storm- tent broke on one side and there were * small holes in tent*iwrote seller and they want to replac the canopy - i got a email from amazon saying i coould return it- i didnt read the message thoroughly - where it said to contact seller first.* i sent it to exchange logistics with your label - then came home and read your email more closely and realized i was to contact the seller again-*now i dont know what will happen- and i will be out ***.** and the **.** i had to pay postage- i am so confused about this -as i thought i was buying something from amazon- i have tried to ta*lk to someone on the phone- but they aren 't doing it now- please respond to this email and let me know if there is anything i can do now to get my refund on tent from seller thank you . sincerely, marge mitcham

GetHuman4954259 did not yet indicate what Amazon should do to make this right.

How GetHuman4954259 fixed the problem

We are waiting for GetHuman4954259 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4954259
Jun 15th, 2020 - 2 years ago
Not resolved
Seen by 107 customers so far
Similar issue to 80947 others
0 customers following this


GetHuman4954259 started working on this issue
Jun 15th, 2020 4:48pm