Just received an email confirming a digital order for the video"Rosewood" . I neither...

GetHuman-herbnmar's Dispute a Charge issue with Amazon from June 2020

Help with my Amazon issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-herbnmar's own words
Just received an email confirming a digital order for the video"Rosewood" . I neither ordered nor want the video. Not sure what happened, but neither the wife nor I even logged onto Amazon until we got the email. I tried to cancel, but cannot find a cancel option. Please help resolve this problem since I will dispute these charges if they show up on my next billing unless you contact me and assure me that they will be refunded.

GetHuman-herbnmar did not yet indicate what Amazon should do to make this right.

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Amazon

Dispute a Charge issue
Reported by GetHuman-herbnmar
Jun 14th, 2020 - 4 months ago
Fixed
Seen by 4 customers so far
Similar issue to 80528 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-herbnmar started working on this issue
Jun 14th 5:50pm
GetHuman-herbnmar confirmed the issue is fixed. Hooray!
Jun 15th 6:34am

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