iIwas checking out and cannot log into my account. I tried to reset password, but I wa...

GetHuman-jamesinn's Can't Login issue with Amazon from June 2020

Help with my Amazon issue
The issue in GetHuman-jamesinn's own words
iIwas checking out and cannot log into my account. I tried to reset password, but I was issued a new credit card and the expiration date is incorrect. This will not allow me to log on and checkout. I tried calling several numbers.

GetHuman-jamesinn did not yet indicate what Amazon should do to make this right.

How GetHuman-jamesinn fixed the problem
After being on the phone for over two hours and talking to ** different people, I finally found a supervisor who was able to resolve. It would help if the Amazon employees had an identification number. All they give is their first name. Pain in the ***, but finally they got it right.
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Amazon

Can't Login issue
Reported by GetHuman-jamesinn
Jun 12th, 2020 - 4 months ago
Fixed
GetHuman-jamesinn shared how to fix
Seen by 4 customers so far
Similar issue to 79721 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-jamesinn started working on this issue
Jun 12th 2:25pm
GetHuman-jamesinn confirmed the issue is fixed. Hooray!
Jun 12th 6:58pm

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