GetHuman4940582's customer service issue with Amazon from June 2020
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The issue in GetHuman4940582's own words
FRAUD! My name is Marcia Turner and I live in El Paso, Texas. I don’t have an Amazon account. I use my husband’s. Within the past two weeks, my adult children in Tucson, Arizona, have received two packages from Amazon that they didn’t order. They asked if I sent them..I didn’t. They spoke to Amazon at length yesterday and were told that the packages were traced to a Mobile account in the name of Marcia Turner, phone ****-***-****. I have no mobile account, and the number given is my land line number.*The packages were sent to:*Matthew and Karen Roberts***** Magnolia*Tucson, Arizona ******We have * charges on our American Express that we can’t identify.*May **th - **.***May **st - **.***May **th - **.***June *th - $**.** and $**.***The account charges ends in ****.*These charges are not shown as items on my husband’s Amazon account. The email for that account is D*****@***.com.* It seems like someone has taken my name and home number and set up this account. It’s possible that whoever did this is then picking up the packages. *In any event, my name and phone number are being used illegally and I’d like you to cancel this account. I have never set this up, either intentionally or accidentally.*Mobile account ***-***-*****Name: Marcia Turner
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