I forgot my Amazon password. In order to reset, they require information that is no lon...

GetHuman-aaronmcb's Can't Login issue with Amazon from June 2020

Help with my Amazon issue
The issue in GetHuman-aaronmcb's own words
I forgot my Amazon password. In order to reset, they require information that is no longer available to me (expiration of an old card). No guidance is provided to reset any other way.

GetHuman-aaronmcb did not yet indicate what Amazon should do to make this right.

How GetHuman-aaronmcb fixed the problem
I was able to remember my old password. Otherwise, I think I would just be out of luck
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Can't Login issue
Reported by GetHuman-aaronmcb
Jun 9th, 2020 - a year ago
GetHuman-aaronmcb shared how to fix
Seen by 5 customers so far
Similar issue to 78572 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-aaronmcb started working on this issue
Jun 9th, 2020 9:12pm
GetHuman-aaronmcb confirmed the issue is fixed. Hooray!
Jun 10th, 2020 6:05pm

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