During the ordering process, we requested that this kid's solar powered toy robot kit b...

GetHuman4914214's customer service issue with Amazon from June 2020

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The issue in GetHuman4914214's own words
During the ordering process, we requested that this kid's solar powered toy robot kit be shipped in AMAZON packaging, NOT in the manufacturer's box showing images of and name of the the item enclosed. **The child's gift was delivered in the box the toy was packaged in by the manufacturer, NOT in plain amazon packaging as requested. This action totally destroyed the surprise for the child. We're unable to remove stickers and sticker residue from the box lid making it impossible to use original box as a storage box after the toy is opened. **Can you send us a new manufacturer's box for the kit?

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Amazon

Customer service issue
Reported by GetHuman4914214
Jun 5th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 76170 others
0 customers following this

Timeline

GetHuman4914214 started working on this issue
Jun 5th, 2020 3:55am

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