Log in issues on my laptop. not getting email OTP codes to reset password.** annual cha...

GetHuman4907591's customer service issue with Amazon from June 2020

Help with my Amazon issue
Before contacting them, items GetHuman4907591 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4907591's own words
Log in issues on my laptop. not getting email OTP codes to reset password.** annual charges for my Amazon Prime.*I owe $**.** for a purchase on ******* that should have been a $**.** credit when I used my rewards.*I ordered Norton *** Deluxe on ****** from Amazon but not able to download it since I can't log in. Can a code be texted to ***-***-**** so I can log in to my acct. I can sign in my iPhone but not my laptop. I need lots of help. I have no security right now.

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Amazon

Customer service issue
Reported by GetHuman4907591
Jun 3rd, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 75594 others
0 customers following this

Timeline

GetHuman4907591 started working on this issue
Jun 3rd, 2020 6:09pm
GetHuman4907591 shared this issue with friends on Facebook
Jun 3rd, 2020 6:10pm

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