Can’t log onto fire stick. My friend had moved in for a year and logged onto my Fire s...

GetHuman4904072's customer service issue with Amazon from June 2020

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The issue in GetHuman4904072's own words
Can’t log onto fire stick. My friend had moved in for a year and logged onto my Fire stick with Her prime membership. She moved out over * yr ago. She and I forgot to change fire stick to my membership. I bought * movies ( I thought I was on Netflix). She got billed and called amazon *-* days ago and they removed the charges. Since last night, I have not been able to log on. She spent * hrs on phone with you this am and was told for me to log onto my account. I’m willing to pay for the movie charges. Just want to be able to continue using stick *Thank you

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Customer service issue
Reported by GetHuman4904072
Jun 2nd, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 75252 others
0 customers following this


GetHuman4904072 started working on this issue
Jun 2nd, 2020 10:57pm
GetHuman4904072 indicated the issue is not fixed yet.
Jun 3rd, 2020 9:33pm