Before contacting them, items GetHuman-imajuneb may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-imajuneb's own words
have charges removed frm bill ... item * ***-*******-******* was ordered in April but never delivered. I received an e-mail from seller telling me order was undeliverable and my account would be refunded. Item price was $ **.**.*I have now received my Chase billing statement with a $ **.** balance which I assume is the charge for this item. Please check this issue.*Helen Nicholson
never received item but stilled being charged
refund since item was undeliverable
phone call told to use Amazon web page
I have an issue with Amazon too
How GetHuman-imajuneb fixed the problem
We are waiting for GetHuman-imajuneb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
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We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.