For weeks now I have try to get a whole of the company to cancel my sling account becau...

GetHuman4899503's Refund an Order issue with Amazon from June 2020

Help with my Amazon issue
The issue in GetHuman4899503's own words
For weeks now I have try to get a whole of the company to cancel my sling account because I already have one with sling. I called sling because they wanted me to sign up again for the price I have been paying so when I talked to customer service I found out somehow by mistake I signed up with you guys. she gave me your number so that I could cancel before I got chanced from you. but I haven't been able to get you. I don't know what's going on now because when I go to my fire stick channels the screen is black. I know it's not my internet so I am asking have you cut my fire stick channels off and I would also like to have views on my computer canceled I don't need it I still want my prime member ship though

GetHuman4899503 did not yet indicate what Amazon should do to make this right.

How GetHuman4899503 fixed the problem
I just explain to them that I had been trying to cancel my sling account because I was already with sling and I wanted to also cancel my view account on my computer and from there they cancelled my sling and I told them I still wanted my prime account with them but have to talk with someone on their website they will text you and you text them they will take care of the problem but I called first and they gave me the web site
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Amazon

Refund an Order issue
Reported by GetHuman4899503
Jun 1st, 2020 - 7 months ago
Fixed
GetHuman4899503 shared how to fix
Seen by 4 customers so far
Similar issue to 74713 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4899503 started working on this issue
Jun 1st, 2020 11:32pm
GetHuman4899503 confirmed the issue is fixed. Hooray!
Jun 3rd, 2020 1:49am