Placed the order with payment confirmation from bank through net banking, but order failed from your end

GetHuman-tpndsh's customer service issue with Amazon from June 2020

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The issue in GetHuman-tpndsh's own words
I was constantly trying to call the call centre number, but its at all not connecting. ... ORDER * ***-*******-******** ***.*****ORDER * ***-*******-******** *,***.***ORDER * ***-*******-******** ***.***ORDER * ***-*******-******** *,***.***ORDER * ***-*******-******** ***.***ORDER * ***-*******-******** **,***.***ORDER * ***-*******-******** ***.****These orders were placed by me on *.*.** & paid through Icici Bank net banking same day.meanwhile Got a confirmation that payment is successful & amount deducted from my account, but the same time got a sms & mail from amazon saying my orders are failed.Tried your customer care toll free number, but its not connecting,.I want these products as its urgent, again as my payment is deducted from my account so im not going to pay it again till it reverts back to my account. Now say what is the respond from your end.
I dont know
Either confirm my order by sending a sms & mail that your payment is cleared & your orders are ready for shipment,*or else they can refund the amount as early as possible to my account so that i can re order it again.
Amazon can better say this, i am clearing my payment but amazon cancelling the Order without calling me, it means a lot.....
yes, tried calling Customer care tollfree number, but its not connecting
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All the above mentioned products
Customer service issue
Reported by GetHuman-tpndsh
Jun 1st, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 74177 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-tpndsh started working on this issue
Jun 1st, 2020 1:30pm
GetHuman-tpndsh indicated the issue is not fixed yet.
Jun 1st, 2020 6:45pm