Placed the order with payment confirmation from bank through net banking, but order failed from your end

GetHuman-tpndsh's customer service issue with Amazon from June 2020

Help with my Amazon issue
First: share to improve GetHuman-tpndsh's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-tpndsh's own words
I was constantly trying to call the call centre number, but its at all not connecting. ... ORDER * ***-*******-******** ***.*****ORDER * ***-*******-******** *,***.***ORDER * ***-*******-******** ***.***ORDER * ***-*******-******** *,***.***ORDER * ***-*******-******** ***.***ORDER * ***-*******-******** **,***.***ORDER * ***-*******-******** ***.****These orders were placed by me on *.*.** & paid through Icici Bank net banking same day.meanwhile Got a confirmation that payment is successful & amount deducted from my account, but the same time got a sms & mail from amazon saying my orders are failed.Tried your customer care toll free number, but its not connecting,.I want these products as its urgent, again as my payment is deducted from my account so im not going to pay it again till it reverts back to my account. Now say what is the respond from your end.
I dont know
Either confirm my order by sending a sms & mail that your payment is cleared & your orders are ready for shipment,*or else they can refund the amount as early as possible to my account so that i can re order it again.
Amazon can better say this, i am clearing my payment but amazon cancelling the Order without calling me, it means a lot.....
yes, tried calling Customer care tollfree number, but its not connecting
How GetHuman-tpndsh fixed the problem

We are waiting for GetHuman-tpndsh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

All the above mentioned products
Customer service issue
Reported by GetHuman-tpndsh
Jun 1st, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 74177 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-tpndsh started working on this issue
Jun 1st, 2020 1:30pm
GetHuman-tpndsh indicated the issue is not fixed yet.
Jun 1st, 2020 6:45pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians