I ordered (*) one Snailax vibration seat cushion, your system placed orders for (*) fou...

GetHuman4883087's customer service issue with Amazon from May 2020

Help with my Amazon issue
The issue in GetHuman4883087's own words
correct order from four items to one item ONLY ... I ordered (*) one Snailax vibration seat cushion, your system placed orders for (*) four Snailax , orders * ***-*******-******* & * ***-*******-*******. My E-mail caught the error, I attempted to cancel and correct the orders immediately but it did not work. Last E-mail from Snailax-Amazon Marketplace Wed, May **, **** @ **:** stated not allowed to cancel FBA orders, need to contact Amazon customer service. I have attempted to no avail, I only want (*) ITEM. I have spoken to Snailax , they have attempted to resolve*AMAZON will not assist. A long time Amazon customer wants the issue corrected with applicable refunds ASAP. Thank you for your assistance assistance !!!!!!!!!!!!!
$***.** unusable in my bank account charged , should have been $**.**.
Ship (*) Snailax and refund the over-charges !!!!!!!!!!!!!!!!!
** years with very few difficulties
Everything I was directed to do by Snailax
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Amazon

Snailax
Customer service issue
Reported by GetHuman4883087
May 28th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 73351 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4883087 started working on this issue
May 28th 8:27pm
GetHuman4883087 shared this issue with others over email
May 28th 8:28pm
GetHuman4883087 indicated the issue is not fixed yet.
May 28th 8:36pm
GetHuman4883087 indicated the issue is not fixed yet.
May 28th 8:36pm

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