I placed an order through Amazon on March **, ****, for alcohol hand wipes. The onlin...

GetHuman4881348's Dispute a Charge issue with Amazon from May 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4881348's own words
I placed an order through Amazon on March **, ****, for alcohol hand wipes. The online merchant was MaxDeals, Ltd, but the charge came from snorestop.pro (?????) I was soon notified that there might be a * week delay in shipment. A month later, I e-mailed to inquire and was told it would be two more weeks. I had to purchase the item elsewhere, and e-mailed on April ** to cancel the order. I got an "update" in early May. I AGAIN cancelled on May **. THE ORDER WAS DELIVERED ON may **. I don't need the product. More importantly, the containers I received have no labels whatsoever, no identifier information, just plain white plastic cartons. There was no packing slip. There was no return address. This is all very unusual and suspicious and I do not accept unidentified products. I called and e-mailed the merchant. At first they said they would refund the price of $**.**. Now, they appear to be resisting a refund. HELP!!!

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Amazon

Dispute a Charge issue
Reported by GetHuman4881348
May 28th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 73091 others
0 customers following this

Timeline

GetHuman4881348 started working on this issue
May 28th, 2020 3:42pm

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