I ordered an armchair on May *th. ORDER * ***-*******-******* . Track package said it w...

GetHuman4876727's Missing Delivery issue with Amazon from May 2020

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The issue in GetHuman4876727's own words
I ordered an armchair on May *th. ORDER * ***-*******-******* . Track package said it would arrive at *pm on the **th of May. Didn't come. Track package then said it would arrive **-**th May. Here on the **th, it has not come. I can't contact you guys because no one is there to answer the phone. I dont want to issue a refund yet, i just want to know where my item is and if its actually coming. I cant find out that information because of how convoluted your support system is. Your online chat bot told me to contact seller, but once again, i cant issue a form saying i havent gotten my item, i can only issue one for an item i want to return. I paid extra for shipping. Ive waited nearly a month. I just want my chair. I need to know if its coming or if I need to refund and start over. Thanks.

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Amazon

Missing Delivery issue
Reported by GetHuman4876727
May 27th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 72682 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4876727 started working on this issue
May 27th, 2020 4:19pm

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