charged for PRIME since ******** and have had great difficulty getting it removed and...

GetHuman4874880's Dispute a Charge issue with Amazon from May 2020

Help with my Amazon issue
First: share to improve GetHuman4874880's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4874880 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4874880's own words
charged for PRIME since ******** and have had great difficulty getting it removed and credited. The amount I have already paid is £**.** for payments made for *****, *****, *****, ****. I did not and have never asked for PRIME. I phoned your customer services and spoke to Anusha on the *******.to complain and get the problem sorted. I am still being charged regularly for PRIME on my statements and some months requesting payment twice since ******. Also appearing on my account are items nothing to do with me and I now think I am being scammed and have cancelled my cards. There is a total of £***.** charged that I need removed and I can give you a list of all items but I need to sent this in an email as it is quite lengthy. Can you please assist me to get this sorted

GetHuman4874880 did not yet indicate what Amazon should do to make this right.

How GetHuman4874880 fixed the problem

We are waiting for GetHuman4874880 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman4874880
May 27th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 72381 others
0 customers following this


GetHuman4874880 started working on this issue
May 27th, 2020 7:09am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies