I received an email saying my account was reinstated the other day after it was locked...

GetHuman-fbmamazo's customer service issue with Amazon from May 2020

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The issue in GetHuman-fbmamazo's own words
I received an email saying my account was reinstated the other day after it was locked out for over ** hours. But now when I log in, it tells me: ***“Not Authorized***You do not have access to merchant A***C*E****NG*. Please pick a different*merchant or marketplace.*NCID: A***C*E****NG* ZCID: A***C*E****NG* PAID: A*QQ*H*RNS*J*N MCID:*A***C*E****NG* MKID: ATVPDKIKX*DER”***And It won't let me click on my inventory, orders, settings, or do*anything. It says "Please pick a different merchant or Marketplace" so I*try to click on the button that say "Choose Merchant" and it just brings me*back to the same screen again, an endless loop. The email says my account was reinstated but nothing has happened. I have dozens of orders to ship out*but I haven't been able to log into my account for * days now and this is the only income me and my wife are bringing in right now. I’ve submitted ** help desk tickets over the last * days and haven’t received one response. This can't be*happening. Please someone help ASAP.

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Amazon

Customer service issue
Reported by GetHuman-fbmamazo
May 26th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 72280 others
0 customers following this

Timeline

GetHuman-fbmamazo started working on this issue
May 26th, 2020 9:07pm

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