I'm still waiting for a refund per A-Z Guarantee. I did my part. I paid, they drafted from my bank account, and still no gloves or refund. I've been a happy Amazon customer since **** and wish to remain one. Can you please help resolve this refund issue?

GetHuman4871861's Refund an Order issue with Amazon from May 2020

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman4871861's own words
get a refund ... On April *, ****, Amazon said my Amazon.com order ****-*******-******* is no longer active on the Amazon.com marketplace. Estimated arriving date was Wednesday, May **-Thursday, June **. My next update was April *, **** that the order was shipped, and $**.** was drafted from my bank account. So far no gloves, no refund, and no update.
nothing has happened. they got their money in good faith, but I didn't get the gloves, or refund.
Refunding me the $**.** they drafted from bank account.
I have been a customer since ****, made several purchases, and plan to continue.
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Amazon

gloves
Refund an Order issue
Reported by GetHuman4871861
May 26th, 2020 - a year ago
Not resolved
Seen by 27 customers so far
Similar issue to 72065 others
0 customers following this

Timeline

GetHuman4871861 started working on this issue
May 26th, 2020 5:02pm
GetHuman4871861 indicated the issue is not fixed yet.
May 27th, 2020 3:12pm
GetHuman4871861 indicated the issue is not fixed yet.
May 27th, 2020 3:15pm
GetHuman4871861 indicated the issue is not fixed yet.
May 27th, 2020 3:58pm
GetHuman4871861 indicated the issue is not fixed yet.
Jun 16th, 2020 4:43pm
GetHuman4871861 indicated the issue is not fixed yet.
Jun 16th, 2020 5:31pm