See message below**Helene Avon ******@***.com**To:*Helene**Sun, May ** at *:** PM****ON...

GetHuman4871622's customer service issue with Amazon from May 2020

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The issue in GetHuman4871622's own words
See message below**Helene Avon ******@***.com**To:*Helene**Sun, May ** at *:** PM****ON THE WAY*** item**Order ****-*******-*********An Amazon driver may contact you by text message or call you for help on the day of delivery.**location***SHIP TO**Helene L. Avon***** S SAINT MARYS ST A...**price***SHIPMENT TOTAL**$***.***Panasonic NN-SU***S Microwave Oven, *.* cft, Stain*In ******** I ordered a stainless steel microwave oven. It arrived but it was black. I was not aware of black stainless steel and it looked out of place in my pastel kitchen. I exchanged it for a bright stainless steel model.**The "new" model was covered in fingerprints and some grease spots *A few days ago. I noticed three slash like dents (not symmetrical) in the back of the interior but painted over in what appears to be the original coating. There is no damage to the paint. The dents are not noticeable on the exterior. I use the microwave for heating mugs of water for tea and warming leftovers. I have never actually "cooked" anything in it. Last night I let the mug of water for tea boil for a few minutes. When I returned to the unit soon after to boil more water, there was dark brown liquid running out of the upper seams and down the interior walls of the unit. It looked quite disgusting. I paid full price for this unit.**I can only assume that this was**. A returned previously used model.**. A factory reject (dents).**. A refurbished unit. *I do not want to keep this unit.

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Amazon

Customer service issue
Reported by GetHuman4871622
May 26th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 72018 others
0 customers following this

Timeline

GetHuman4871622 started working on this issue
May 26th, 2020 4:25pm

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