I had a delivery today. Actually I had one and my son had one(we have different account...

GetHuman-azleanne's Dispute a Charge issue with Amazon from May 2020

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The issue in GetHuman-azleanne's own words
I had a delivery today. Actually I had one and my son had one(we have different accounts) but the orders were delivered together. I have specific instructions on where to deliver my packages. Today there were * people. They work for a third party RPM. They delivered our packages to **** E Pinchot apt ** instead of **** E Pinchot apt **. I track my packages because no one can seem to find my apt even with specific instructions (that they don't read). They never came to my apt so I waited until they came out of the gate and told them they delivered to the wrong apt. The wrong address. The guy was very rude and said he delivered where his GPS told him to. I told him there is a I** and a D**. I** is at **** and D** (my apt) is at ****. I had to hunt my packages down and one was very heavy. I am ** years old and live in Arizona and it was ** degrees. I got a delivery yesterday with no problems. I even put a sign out for the drivers. The fact remains RPM is wearing Amazon Logo and that reflects on you. This driver argued with me. There were * trucks together one driver was white and the other was black. The black guy is the one that argued with me. My tracking number was TBA***********. He also left the package at **** apt **'s Back Door. Not **** apt D**. You can look at my account and see I have a standard delivery instructions, they state.."My apartment is right next door to the leasing office. No need to go through the gate My apt faces the street Pinchot Ave. I actually share a wall with*Leasing office. Blue Door There is a sign in the front yard that says PINCHOT GREENS **** E Pinchot Ave" Yet, I always have to wait for them to make sure they deliver correctly. I shop with you a lot. This is unacceptable

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Amazon

Dispute a Charge issue
Reported by GetHuman-azleanne
May 25th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 71802 others
0 customers following this

Timeline

GetHuman-azleanne started working on this issue
May 25th, 2020 7:44pm
GetHuman-azleanne indicated the issue is not fixed yet.
May 26th, 2020 12:28am
GetHuman-azleanne indicated the issue is not fixed yet.
May 26th, 2020 12:49pm