Do not wish to cancel Amazon Prime account --for HBO MAX --but i will IF AMAZON HAVE no answer!

GetHuman-robbody's customer service issue with Amazon from May 2020

Help with my Amazon issue
The issue in GetHuman-robbody's own words
no way to reach Amazon concerning this problem-- ... Have Amazon Prime Video*HBO-- will HBO update to HBO MAX in my Amazon Prime*HBO Video Channel? Do I need to cancel HBO Channel from my Amazon Prime--if HBO do not update!
Amazon has no open text page to write them on any issue concerning any problems that is not pre-program as a problem that AMAZON do not wish to hear! AMAZON knows that--it away of keeping people programs out of the system--and it me wish I did not use AMAZON to get HBO!
need information--so I can resolve this issue!
I have always tried to use amazon for buying almost everything I need--but this issue makes me have second thought!
this is the part --I hate! --tech today makes talking about anything ****--****-****!
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Amazon

information*AMAZON can't be reach about Amazon Prime*HBO Channel update
Customer service issue
Reported by GetHuman-robbody
May 25th, 2020 - a year ago
Fixed
Seen by 16 customers so far
Similar issue to 71636 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-robbody started working on this issue
May 25th, 2020 1:59pm
GetHuman-robbody indicated the issue is not fixed yet.
May 25th, 2020 8:04pm
GetHuman-robbody indicated the issue is not fixed yet.
May 25th, 2020 8:04pm
GetHuman-robbody indicated the issue is not fixed yet.
May 25th, 2020 9:20pm
GetHuman-robbody confirmed the issue is fixed. Hooray!
Jun 5th, 2020 4:49pm