I got a replaced Visa Card today as the old card is set to expire ****** the new card e...

GetHuman-clroodsa's customer service issue with Amazon from May 2020

Help with my Amazon issue
The issue in GetHuman-clroodsa's own words
I got a replaced Visa Card today as the old card is set to expire ****** the new card expires *****. Is there a way to contact Amazon and let them know the new expiration date? Or do I just put the new expiration date of my Visa card with my next Amazon order? The credit card number is the same except the expiration date and * digit security code. I have not been able to call Amazon about this situation.

GetHuman-clroodsa did not yet indicate what Amazon should do to make this right.

How GetHuman-clroodsa fixed the problem
Last evening I tried calling the * I normally use (***-***-****), it did not allow me to talk to a rep. This morning I asked Google how to get in touch with Amazon and I got a couple suggestion, but I can't remember exactly how it worked. There was a question asking if I wanted to talk to someone and I said yes--a person from Amazon answered and was able to help me.*I have Kaspersky on my desktop and it wouldn't allow me to use GetHuman, said it was a Malicious link, so I use my laptop and was able to get through.
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Customer service issue
Reported by GetHuman-clroodsa
May 22nd, 2020 - 3 years ago
GetHuman-clroodsa shared how to fix
Seen by 5 customers so far
Similar issue to 71062 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-clroodsa started working on this issue
May 22nd, 2020 3:24am
GetHuman-clroodsa indicated the issue is not fixed yet.
May 22nd, 2020 4:06pm
GetHuman-clroodsa confirmed the issue is fixed. Hooray!
May 23rd, 2020 2:21am