Hello. I ordered a vise in April that arrived with counterfeit labelling and packaging...

GetHuman4852396's Dispute a Charge issue with Amazon from May 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4852396's own words
Hello. I ordered a vise in April that arrived with counterfeit labelling and packaging for a high-end product. I have communicated with the actual manufacturer of the real product (GRS), and they are pursuing it. My contact is *****@***.com.**I have pictures of the counterfeit product I received in the following album. Note the GRS label and printed insert. **https:**photos.app.goo.gl*PrDQzq*dnwGwkxv****Here is a link to the real product.**https:**grs.com*product*microblock-attachment-set***I think the seller should have to refund the money as punishment, but I really don't want to deal with going out and shipping, so... can I keep it?**This is there order number: ***-*******-*********David Zeller ******@***.com (not a doctor)

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Amazon

Dispute a Charge issue
Reported by GetHuman4852396
May 21st, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 71060 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4852396 started working on this issue
May 21st, 2020 1:59pm

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