It is now **** and the order has not shipped according to the tracking. It was ordered...

GetHuman4851319's customer service issue with Amazon from May 2020

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The issue in GetHuman4851319's own words
It is now **** and the order has not shipped according to the tracking. It was ordered on ****** as a birthday gift for a friend. It is more than two weeks delayed. This is a simple credit card gift card. Just switch it to an e-gift card.*I spend about an hour on two separate chats about this order and there seems to be no resolution. One customer service person said it was too late to cancel the order. What now? Please rectify this situation. Send the gift and send me a credit for this processing glitch on your part. Thank you. **Please send this on to manager who can expedite this order given the intensity of the delay. Don't tell me to look it up on my orders on your website. Thanks for your help.**-ek**On Friday, May **, ****, **:**:** AM MDT, ******@***.com* wrote:******Shipment Delay**Hello,*We're encountering a delay in shipping your order. The new delivery date is indicated below. We'll send a confirmation when your items ship. We apologize for the inconvenience.**Details*Order ****-*******-********Placed on Tuesday, May *, *****New estimated delivery date:*Tuesday, May **, *****View or cancel order* Gift Card...* Gift Card in a Black Gift...*Sold by ACI Gift Cards, Inc.***If your shipment arrives too late, you may refuse delivery or return it for a refund.**We hope to see you again soon.***This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

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Customer service issue
Reported by GetHuman4851319
May 21st, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 70918 others
0 customers following this


GetHuman4851319 started working on this issue
May 21st, 2020 5:19am

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