DIgital games downloaded without parental permission

GetHuman-ourj's customer service issue with Amazon from May 2020

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The issue in GetHuman-ourj's own words
My * yr old grandson did this without my permission.His tablet has parental controls.He downloaded unapproved expensive Mods .maybe on my tablet? ... My * yr old grandson downloaded digital games unapproved. I have parental controls on his tablet requiring my password to purchase with *-click. He doesn't know my password. He may have done it using my tablet. I don't know???He emptied my bankcard!! I let him purchase games for *.**-$*.** or so. But not $**-$**!!! I always use my password to approve. He is banned from my tablet. Please help! By removing the games and charges! All orders were placed May **,****.Order*DO*-******* $*.**, Order*DO*-*******-******* $**.**, Order*DO*-*******-******* $**.**, Order* DO*-*******-******* $**.**,Order* DO*-*******-******* $**.**..Furniture Mods for Minecraft. Vandy Washington. My cell phone* ***-***-****.
He is * yrs old so he doesn't understand the cost!!
I want a full refund for * games ranging in price from$*.**-$**.**-$**.**
I love Amazon products! I ordered him several cheaper games $*.**-$*.**
I tried to call or chat. I will make sure he has no access to *-click on my tablet!!
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DIgital games Minecraft Mods,furniture mods
Customer service issue
Reported by GetHuman-ourj
May 21st, 2020 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 71224 others
0 customers following this


GetHuman-ourj started working on this issue
May 21st, 2020 12:06am
GetHuman-ourj indicated the issue is not fixed yet.
May 21st, 2020 5:39pm

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