*.* Request for immediate refund of Rs **,*** taken from me by Amazon for amazon pay gift card worth Rs *****- and refundable GST (Rs **,*** )… I am a senior citizen and a retired top official of GOI ...for closing a sale of Rs **** ...I am being asked to arrange Rs **,*** ...Is it fair ...Hence this request for immediate refund . Both of your numbers …sales team Amazon Mobile No ************* (True caller Verified ) and delivery team …Mr Harsh Aggarwal Mobile Number ************* (True caller Verified )....are NOT responding ...leave alone providing any help.

GetHuman-kapoorlm's Return an Order issue with Amazon from May 2020

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The issue in GetHuman-kapoorlm's own words
*.* Request for immediate refund of Rs **,*** taken from me by Amazon for amazon pay gift card worth Rs *****- and refundable GST (Rs **,*** )…**I am a senior citizen and a retired top official of GOI ...for closing a sale of Rs **** ...I am being asked to arrange *Rs **,*** ...Is it fair ...Hence this request for immediate refund .**Both of your numbers …sales team Amazon Mobile No ************* (True caller Verified )*and delivery team …Mr Harsh Aggarwal Mobile Number ************* (True caller Verified )....are NOT responding ...leave alone providing any help.**Case details summarized below …**********************************.* Order Acknowledgement from… Amazon Mobile No ************* (True caller Verified )*May ** , **** (Saturday )…at **** Hrs*****************************************************Congratulations!!*Mr. Lalit Mohan Kapoor**Your order has been placed for amazon pay gift card worth Rs *****- with a promotional gift of*"Voltas *ton AC". It has been done in www.amazon.in**Your order id- **************Your order I'd will be inactive for ** min**Regards*Amazon***GST Invoice PDF Received at **** from Mr. Harsh Aggarwal from Amazon Delivery *Mobile Number ************* (True caller Verified ).****.* WhatsApp Message from Amazon India receiver on May **,**** (Monday ) at **** Hrs ***************************************************(Mr. Harsh Aggarwal from Amazon Delivery *Mobile Number ************* (True caller Verified ).)*******www.amazon.in**To Mr. Lalit Mohan Kapoor,**This is a confirmation message to inform you that your YES BANK ACCOUNT (A*c no. *************) has been successfully registered with the Amazon RRF (Request Refund Federation) Portal.**You will receive a credit of Rs. ***** from Amazon Accounts.**To complete the Refund fulfill the following steps and criteria:**Steps: Go to the Amazon Shopping Payment Portal in your UPI application * Go to Pay * Enter the Refund Declaration on the Message section * Enter the Unique Transaction Figure in the Amount section * Proceed to the final processing page.**After you will be on the final processing page, you will receive a RRF confirmation page for the refund confirmation. Read out the terms and then accept.**Criteria:**. Process through the registered Bank Account.***. Maintain a Current Balance of minimum ******-***. Only use government approved UPI.**** For the safety and security of your account and balance, the debit of your account facility will be discontinued only for this RRF transaction. ****The Unique Refund Figure: "*****"*(This code is valid for *** seconds)***Regards*Amazon*WTC, Malleswaram, Bangalore**I request you to help me ...a senior citizen ...with quick refund ...and oblige.**I can forward all documents ....Whatsap messages recived from Amazon ...if someone from your side contacts me on my email address ...*****@***.com**Awaiting an early and customer friendly response .**L.M.Kapoor (****** **** )

GetHuman-kapoorlm did not yet indicate what Amazon should do to make this right.

Tried contating your sales team and delivery team ...whose phone is either swiched off or not responding .
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Amazon

Return an Order issue
Reported by GetHuman-kapoorlm
May 20th, 2020 - 3 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 71208 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-kapoorlm started working on this issue
May 20th, 2020 11:32pm