I have problems with two orders: One, I can't find a way on the website to return the p...

GetHuman4850403's Return an Order issue with Amazon from May 2020

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The issue in GetHuman4850403's own words
I have problems with two orders: One, I can't find a way on the website to return the printer cartridge I ordered because you sent the wrong one. I got the email that you will refund the order when you get the cartridge, but there is no way to get a mailing label to send it back. Second issue on item ***-*******-*******, which is from another seller. They won't send me a mailing label and refund unless I send a photo of the thermometer and packaging. I am ** and have medical issues, I can't get the help right now to figure out how to send this photo. Please help me by sending the mailing labels for BOTH *items attached to my email. I can print the mailing labels at my home and a neighbor will take the packages to the post office. I am a Prime Member and really hope you will help me get my refunds. With appreciation for helping me stay safe. Hope you are safe also.

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Amazon

Return an Order issue
Reported by GetHuman4850403
May 20th, 2020 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 71178 others
0 customers following this

Timeline

GetHuman4850403 started working on this issue
May 20th, 2020 10:42pm
GetHuman4850403 indicated the issue is not fixed yet.
May 21st, 2020 6:50pm

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