I am Sandra Tennow *** *** ****, my prime account was closed instead of one that had no...

GetHuman-shezadog's customer service issue with Amazon from May 2020

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The issue in GetHuman-shezadog's own words
I am Sandra Tennow *** *** ****, my prime account was closed instead of one that had no purchases that was on my phone, one customer service rep said he would have the right account closed, anfd then another rep sent an email saying they closed my account. I went to look at my acct and my prime was closed instead, your mistake not mine, I have lots of auto deliveries set up, some getting returned, some being delivered. I was told I would hear back in * business days, that was May *th, still waiting, I live on a hill away from shopping, my husband is a vet, has a brain tumor, so need to have as much merchandise sent here as much as possible. You have made our lives very hard now that you closed the wrong acct. I want a call back since I am getting the run around. Please have a manager contact me as soon as possible.

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Amazon

Customer service issue
Reported by GetHuman-shezadog
May 20th, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 70928 others
0 customers following this

Timeline

GetHuman-shezadog started working on this issue
May 20th, 2020 4:37pm
GetHuman-shezadog indicated the issue is not fixed yet.
May 20th, 2020 10:35pm

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