No help* tired of trying

GetHuman-saratony's Missing Delivery issue with Amazon from May 2020

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The issue in GetHuman-saratony's own words
Find my **** package or get the product replaced or get my money refunded! ... Received notice pkg was delivered but it was nowhere to be found. Checked everywhere, waited over a week for it to appear bkut nothing showed up.**Nothing I've tried has helped. Had multiple issues with contacting Amazon and fed up with trying. The package never showed up, I've had all sorts of problems getting in touch with Amazon no matter what I've tried, and guess I have to live with getting ripped off. Enough is enough, lesson learned: Local Amazon delivery drivers can't be trusted to get the job done right and Amazon has some real customer service issues!
Amazon's Chat option has compatibility issues with some Androids plus there's no email address listed to contact Amazon and you can forget trying to reach them by phone!
I want a replacement order or my money refunded!
Been a customer for over ** years, usually very satisfied because there have only been two problems with missing packages. But the problem was never resolved either time so I have no faith in their ability to fix problems.
Tried contacting Amazon via Twitter and that was a waste of time. Told them chat wouldn't work for some reason and they just kept telling me it was working fine and to keep trying!
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Amazon

Phone, email,chat
Missing Delivery issue
Reported by GetHuman-saratony
May 20th, 2020 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 70920 others
0 customers following this

Timeline

GetHuman-saratony started working on this issue
May 20th, 2020 4:23pm
GetHuman-saratony indicated the issue is not fixed yet.
May 21st, 2020 1:11am
GetHuman-saratony indicated the issue is not fixed yet.
May 21st, 2020 1:23am
GetHuman-saratony indicated the issue is not fixed yet.
May 21st, 2020 1:24am
GetHuman-saratony indicated the issue is not fixed yet.
May 21st, 2020 3:14pm
GetHuman-saratony indicated the issue is not fixed yet.
May 21st, 2020 3:29pm