My Amazon account was hacked, and an order was placed in my name. I tried to login, but...

GetHuman-czuniga's Can't Login issue with Amazon from May 2020

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The issue in GetHuman-czuniga's own words
My Amazon account was hacked, and an order was placed in my name. I tried to login, but evidentally, the hacker changed my password. I was offered the option of answering a question, which asked me for the expiration date of a card I haven't used in a long time.....there was no other options to verify my account, and customer service is unavailable, and no number for the fraud department. I find this very disturbing and frustrating, because I was unable to access my account to cancel this order......I was blocked from my account because of numerous attempts with my password and trying to remember my old debit card number, at which I had to look it up, and when I finally had the correct info of the debit card, I was blocked. I need to access my account, and I want the order cancelled. I also want a return call from Amazon. Thank you**Order * ***-********-********Corann Tackett******@***.com******@***.com****-***-********-***-****

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Can't Login issue
Reported by GetHuman-czuniga
May 20th, 2020 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 70701 others
0 customers following this


GetHuman-czuniga started working on this issue
May 20th, 2020 7:47am

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